Given that our products are digital, we typically don’t offer refunds. But if you encounter any problems with your purchase, feel free to reach out to us at [email protected], and we’ll work to address your concerns.

Damages and issues

Upon receiving your order, kindly examine it right away. If you notice any defects, damages, or receive an incorrect item, please get in touch with us promptly so we can address the situation and rectify it.


Exchanges aren’t permitted if you’ve selected the incorrect collection or design. Please ensure you review your choices thoroughly before finalising your purchase.


Refunds can be processed in specific scenarios, including inadvertent duplicate purchases, custom orders that haven’t commenced, or if you’ve bought an installation service but managed to set it up yourself.